Refund policy

RETURNS & EXCHANGES

At Gratia Repleti, each item is created with care, intention, and a heart full of grace. Because of the nature of our products, all sales are final. We are currently unable to offer returns, refunds, or exchanges.

We encourage you to review all product descriptions and sizing information carefully before placing your order. If you have any questions before checking out, we’re more than happy to help—just send us a message.

Thank you for your understanding and for supporting our small, faith-inspired business.

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LOST, STOLEN, OR UNDELIVERABLE PACKAGES

Once your order has been shipped, it is in the care of the shipping carrier. Gratia Repleti is not responsible for packages that are lost, stolen, or undeliverable due to an incorrect or incomplete shipping address provided at checkout.

Please take a moment to double-check your shipping address before finalizing your purchase. If your tracking shows “delivered” but your package is missing, we recommend reaching out to the carrier directly for assistance.

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DAMAGED OR INCORRECT ITEMS

Your satisfaction means the world to us. If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery so we can make it right.

When reaching out, include:

• Your order number

• A clear photo of the item and packaging

Please note: We may be unable to resolve issues reported after the 48-hour window due to limited inventory and processing constraints.

Thank you for extending grace as we work to serve you with excellence and care.